How do I update my password?

We can help!

Follow the steps below to update your password:

BritBox Website

1. Sign in to your account at BritBox.com
2. Click on your name in the top right corner
3. Click on 'My Account'
4. Click on 'Change password' (at the top of the page)
5. Enter your current password
6. Enter the new password
7. Confirm the new password
8. Click 'Change password'

BritBox App

1. From the app
2. Click on 'Profile' (at the bottom right)
3. Click on 'My Account'
4. Under 'Account Details' is 'Password' tab
5. Enter the current password
6. Enter the new password
7. Confirm the new password
8. Click 'Update'

Here are the BritBox password requirements:

• Minimum 6 characters
• At least one number or special character

Have more questions? Contact Us