How do I contact customer support? Australia, US & Canada Reach out to our Australia, US & Canada customer support team here. UK Subscribed to BritBox in the UK? Please head to britbox.co.uk/help, our UK team are ready and waiting to assist you. Related articles I want to update/cancel my subscription, but I'm being told to go to the "platform where I registered". What are easy troubleshooting steps if I'm having troubles viewing? I'm locked out of my account When my subscription will renew? How do I sign up?