Follow these instructions to determine the date of your next billing renewal:
- Log in to BritBox.com or in any of our apps
- Access your account profile by clicking on your name in the top right, or by tapping 'More' in mobile apps
- From the navigation bar at the top of the screen, click 'Account Details'
- Click 'Subscription'
- In the 'Your Plan' section, your renewal date is shown.
You'll need to submit any changes such as updating your payment method, canceling, or upgrading at least 24 hours before you're billing period is due to renew.
For subscribers in South Africa, Denmark, or Finland:
Subscribers in South Africa, annual subscriptions direct with BritBox will not automatically renew each year. At the end of the subscription term, the service will automatically be switched to a monthly plan, or you can choose to cancel.
*Note: annual subscriptions are unavailable through GooglePlay or Apple in South Africa.
Subscribers in Denmark and Finland, annual subscriptions direct with BritBox will not automatically renew each year. Unless you are subscribed through Google Play or Apple*, these subscriptions will renew unless otherwise canceled.
*Note: annual subscriptions through GooglePlay or Apple can be canceled at any time, effective immediately before the end of the subscription term, and be entitled to a refund as per the platform’s policies.
Learn more about cancelations here.