Follow these instructions to determine the date of your next billing renewal:
- Log in to BritBox.com or our apps
- Access your account profile by clicking on your name in the top right or by tapping "More" in mobile apps
- From the navigation bar at the top of the screen, click "Account Details"
- Click "Subscription"
- In the "Your Plan" section, your renewal date is shown
You'll need to submit any changes, such as updating your payment method, canceling, or upgrading, at least 24 hours before your billing period is due.
For subscribers in South Africa, Denmark, or Finland:
South Africa
As of March 31st, 2023, annual subscriptions will no longer be available, including purchases through GooglePlay or Apple. This includes the ability to purchase or redeem gift subscriptions, as we only offer gift subscriptions for annual durations.
Existing annual BritBox subscriptions will not automatically renew. At the end of the subscription term, the service will automatically be switched to a monthly plan, or you can choose to cancel.
Denmark and Finland
Annual subscriptions direct with BritBox will not automatically renew each year. Unless you are subscribed through Google Play or Apple*, these subscriptions will renew unless otherwise canceled.
*Note: annual subscriptions through GooglePlay or Apple can be canceled at any time, effective immediately before the end of the subscription term, and be entitled to a refund as per the platform’s policies.
You can learn more about cancelations here.
Have more questions? Contact Us