Oh, bother! We're sorry to hear you're having issues.
Here's some steps to get you back watching.
Check the BritBox app is up to date.
Your device will usually update apps automatically. If not, here's steps to update the BritBox.
Re-Install the BritBox app
First remove the app, then follow our steps to install the BritBox app again.
Refer to your device's troubleshooting steps.
Your device manufacturer will have the most up-to-date instructions. Check their website or any manuals that came with your device.
Check BritBox's status.
We do our very best to avoid any disruptions to the BritBox service. If there is a technical glitch, we'll notify and update you here.