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Manage Subscription

Cancelling, re-subscribing, upgrading, updating payment information & more!

Your Account

  • How do I change my password?
  • How do I change my email address?
  • How do I change my email marketing preferences?
  • How do I change my subscription from monthly to annual?
  • How do I change my subscription from annual to monthly?
  • How do I delete my credit card, or my account entirely?
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Billing & Payment

  • When will I be charged for my subscription?
  • What credit/debit cards can I use?
  • How can I find out where I subscribe to BritBox through?
  • How do I change my payment method?
  • Can I use an international credit card?
  • On what date will my subscription will renew?
See all 9 articles

Canceling & Re-Subscribing

  • How do I cancel?
  • Can you cancel for me?
  • After I cancel, how long will I be able to keep watching BritBox?
  • How do I cancel my BritBox subscription via Amazon, Apple TV, Roku, Google Play?
  • I want to cancel my subscription, but I'm told to go to the "platform where I registered", what does this mean?
  • What are the cancellation steps for subscribers in Denmark or Finland?
See all 7 articles

Promotions & Offers

  • How do I redeem a promo code?
  • Why is my promo code not working?
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