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  2. Manage Your Subscription

Manage Your Subscription

Cancelling, re-subscribing, upgrading, updating payment

Billing & Payment

  • What credit cards can I use?
  • If I'm not sure how I subscribe to BritBox, how can I find out?
  • Can I use an international credit card?
  • When my subscription will renew?
  • What tax applies to my subscription?
  • How does billing work? When will I be charged?
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Your Account

  • How do I change my email address?
  • How do I change my password?
  • I'm receiving email newsletters, but I've cancelled my subscription
  • How do I change my email marketing preferences?
  • How do I change my subscription from monthly to annual?

Canceling

  • I want to update/cancel my subscription, but I'm being told to go to the "platform where I registered".
  • Can you cancel for me?
  • How do I cancel/update my BritBox subscription via Amazon or Apple TV Channels?
  • After I cancel, can I keep watching?
  • How do I cancel?

Re-subscribing

  • I cancelled, but I've changed my mind. How do I re-subscribe?
  • I cancelled and my subscription's ended. How do I re-subscribe?

Promotions & Offers

  • I have a promo code, but it's not working.
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