Manage Your Subscription

Billing & Payment

• What credit/debit cards can I use?
• If I'm not sure how I subscribe to BritBox, how can I find out?
• Can I use an international credit card?
• When my subscription will renew?
• What tax applies to my subscription?
• How does billing work? When will I be charged?

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Your Account

• How do I change my email address?
• How do I change my password?
• I'm receiving email newsletters, but I've cancelled my subscription
• How do I change my email marketing preferences?
• How do I change my subscription from monthly to annual?

Canceling

• I want to update/cancel my subscription, but I'm being told to go to the "platform where I registered".
• Can you cancel for me?
• How do I cancel/update my BritBox subscription via Amazon or Apple TV Channels?
• After I cancel, can I keep watching?
• How do I cancel?

Re-subscribing

• I cancelled, but I've changed my mind. How do I re-subscribe?
• I cancelled and my subscription's ended. How do I re-subscribe?

Promotions & Offers

• How do I redeem a promo code?
• I have a promo code, but it's not working.