How can I check what version of the BritBox app I have?

Easy!

While most devices will automatically to the latest version of our app if you're experiencing issues, we may ask you to confirm what app version you're using as part of troubleshooting.

Android Devices

Follow these easy steps:

1. Tap 'More' in the BritBox app OR
2. On your device, open 'Settings'
3. Select 'Application Settings'
4. Find the BritBox app and select 'Manage Application'
5. The BritBox app version will show.

Apple Devices

Tap 'More' in the BritBox app. Your app version will display. Alternatively, check via your Apple settings on your device:

1. Tap 'More' in the BritBox app OR
2. On your device, open 'Settings'
3. Select 'General' then 'Usage'
4. Under 'Storage', a list of apps will load.
5. Find and select the BritBox app.
6. The BritBox app version will be shown.

Looking for steps on how to update to the latest version of our app? They're here!

App Version List

Below is an up-to-date list of our in-market app versions. You can use the list to be sure your device is on the most recent app version to stream flawlessly. The platform list is updated regularly, but there may be slight delays from the release date and when the list is updated: 

• Android: App Version 2.2.9 (20078)
• Android TV: App Version 115 (1.81.115)
• Chromecast: Use the same version noted above for your iOS or Android device
• DStv: 3.59.8 -Only available in South Africa
• Fetch TV: App Version 1.5.4 -Only available in Australia
• Fire TV: App Version 115 (1.81.115)
• Hisense TV: App Version 3.62.24 -Only available in Australia, South Africa, Sweden, Norway, Finland, and Denmark
• iOS/Apple*: App Version 2.2.7 (244)
• LG TV: App Version 3.62.35
• Roku: App Version 3.0.679 -Only available in the United States, Canada, and Australia 
• Samsung TV: App Version 3.62.24
• Telstra: App Version 3.0.679 -Only available in Australia
• TVOS: App Version 1.4.1 (2.76.602)
• Xfinity Flex//X1: App Version 1.5.7 -Only available in the United States
• Xfinity Xumo/Xumo Stream Box: App Version 1.4.3 -Only available in the United States

*Apple platforms: if you cannot update to the newest app version, your device may need a software update or no longer support it. Please take a look at the Apple FAQ.

Have more questions? Contact Us