What if the recipient can’t use their BritBox Gift Card?

Oh no!

Here are some common reasons a recipient cannot use their BritBox Gift Card:

1. They live in Canada, Australia, Sweden, Finland, Denmark, Norway; or a region we do not support entirely
2. They use Amazon, Apple (including Apple TV), Google Play (including Android TV), or Roku. exclusively for streaming (though if they want, the recipient can follow these simple instructions to use the gift)
3. They use a device BritBox is not compatible with streaming on

If your recipient cannot use their gift card, contact our gift card support team at (855) 563-6973 or by email BritBox@giftcardhelp.com. We can help you with options, including a refund.

Have more questions? Contact Us