For E-Gift Cards:
For new, active, or returning subscribers, you can click the 'Redeem Your Gift' button in the email you received or go here: britbox.com/redeem
The subscription will begin once you redeem the gift card using your unique gift card code and PIN.
For Physical Gift Cards:
For new, active, or returning subscribers start here: britbox.com/redeem
The subscription will begin once you redeem the gift card using your unique gift card code and PIN.
How many gift cards can I redeem on my account?
You can redeem up to two gift cards on your BritBox account at the same time. If you're lucky enough to receive more than two, you can hold onto the additional gift cards. Once the value of the first one has been used, you can add the subsequent cards.
Why is a credit card needed?
A credit card is needed to set up a BritBox account. Your credit card details will be encrypted and stored securely until your subscription is due to renew once your gift card balance is depleted.
How do Gift Cards work with my existing account and renewals?
If you already have an active BritBox subscription and redeem a gift card, when it’s applied depends on when you redeem it in relation to your renewal date.
- If you redeem a BritBox Gift Card before your next renewal date, it will be used for your upcoming renewal. We recommend doing this at least 24 hours before.
- If you redeem a BritBox Gift Card on your renewal date, your subscription may have already renewed using the payment method on file. In that case, the gift card will be saved and applied to your next renewal.
- If you redeem a BritBox Gift Card after your renewal date, it will be saved and automatically applied to your next renewal.
Our billing system can’t change payments retroactively once a renewal has processed, so any new card or gift card added after renewal will automatically queue for the next billing cycle.
What if I don't want the gift subscription to renew?
We hope you'll stick around, but you can cancel it anytime. You can continue watching until the last day of your gift subscription. Find out more.
If you'd prefer not to renew, you can cancel your subscription before the gift card is depleted. You must review and monitor the gift card value and remaining billing dates to time canceling before you're charged.
Where required by law, remaining card balances may be subject to refund. If your BritBox Gift Card has a verifiable balance of $10 or less, please contact BritBox@giftcardhelp.com to request a refund.