Password & Login Issues
- I forgot my password, how can I reset it?
- I'm locked out of my account, how can I access it again?
- When I try to update my password, I receive "Failed to Change Password" error. How can I proceed?
- On my Smart TV, why am I having to sign in to BritBox again?
- Why am I being asked to subscribe, create an account or sign in again on my Roku?
Problems Watching
- I'm getting an error message about a VPN, why can't I watch BritBox?
- What are the troubleshooting steps if I'm having troubles watching, or I'm experiencing buffering?
- I'm receiving an error message when I press play. Can you help?
- In the Apple TV BritBox app, when I select an episode, I can't play it. How can I fix this?
- Yikes, live stream isn't working! How can I fix it?