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  3. Billing & Subscription Problems

    Billing & Subscription Problems

    • I can't use my promo code, gift card or gift subscription?
    • Why is my subscription more expensive than expected?
    • I was charged after cancelling my subscription, what can I do?
    • I'm getting an email, pop up, or banner alert about my renewal payment failed, what do I do?
    • Why am I being charged twice for my subscription?
    • How can I prevent automatic redirection to the app while using the website on my mobile or tablet?

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