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Problems Watching

Error messages, buffering, live streams and more.

  • I'm getting an error message about a VPN, why can't I watch BritBox?
  • What are the troubleshooting steps if I'm having troubles watching, or I'm experiencing buffering?
  • I'm receiving an error message when I press play. Can you help?
  • How can I check if my Android TV device is supported?
  • In the Apple TV BritBox app, when I select an episode, I can't play it. How can I fix this?
  • Yikes, live stream isn't working! How can I fix it?
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