How do I redeem a gift subscription when I'm subscribed directly via Amazon Prime Video Channels, the Apple TV Channels, Google Play, The Roku Channel, Ruutu+, Telenor, Telia, TV2, or TV4?

Gift subscriptions cannot be redeemed with subscriptions on our partner platforms.

The good news is that you can still use your gift subscription by canceling with our vendor partner and re-subscribing with us directly.

Here's how:

1. Check that you'll be able to watch BritBox on your preferred device
2. BritBox is available on most web browsers or our apps. Review our supported devices to confirm compatibility
3. If you don't see an option that works for you, you can contact us for assistance
4. If you do have a supported device, cancel your Amazon Prime Video Channels, Apple TV Channels, Google Play, The Roku Channel, Ruutu+, Telenor, Telia, TV2, or TV4 account subscription
5. After your current billing period ends with the partner, it's time to redeem your gift with us
6. Go to BritBox.com
7. Follow these steps here to learn how to redeem your code as a new subscriber