How do I redeem a gift subscription if I’m a current or previous subscriber?

Current Subscriber 

If you're actively subscribed to BritBox, here is how to redeem:

1. Sign in to your account at BritBox.com
2. Click on your name in the top right corner
3. Click on 'My Account'
4. Under 'Have a code to redeem?', click on 'Redeem a Gift'
5. Enter your gift code or card number into the box
6. Follow the prompts
7. That's it!

Your gift subscription will start as soon as your current subscription ends, so don't worry. You won't lose any time.

Previous Subscriber

If you've previously subscribed to BritBox, but your account is not active, here is how to redeem:

1. Sign in to your account at BritBox.com
2. Click on your name in the top right corner
3. Click on 'My Account'
4. Under 'Plan & Billing', click on 'Reactivate subscription'
5. When subscription options appear, choose 'Annual Subscription'
6. Click on the 'Gift Subscription' tab
7. Enter your gift code or card number into the box
8. Click 'Submit'
9. Enter your credit card details and submit your subscription
10. Start watching!

Sign in to any of our apps with the account you've just created, or continue to stream on the web. To learn more about where you can watch BritBox, check out our Help Center article, "What devices can I use to watch BritBox?" Your 1-year subscription will start immediately.

To redeem your gift, please access our website through a computer or a web browser on your phone or tablet. Please be aware that if you use a mobile browser, you may need to adjust your browser settings to avoid being redirected to the app.

What if I don't want the gift subscription to renew?

We hope you'll stick around, but if you'd prefer your subscription not to renew after your 1-year gift subscription, you can cancel it anytime. You can continue watching until the last day of your gift subscription. Find out more.

If you cancel your gift subscription early, you’ll continue to have access for the full 12-month period, but we don’t offer refunds for any unused time on annual plans, including gifted ones.

I'm a new subscriber, help me?

Looking for instructions for new subscribers? Click here.

Or, if you currently subscribe through Amazon Prime Video Channels, Apple (including the Apple TV Channels), Google Play (including Android TV), The Roku Channel, or TV4 Play, click here for instructions.