If you're troubleshooting an issue with the BritBox app, uninstalling and reinstalling it can often help resolve the problem. You can uninstall the app using any of the methods below.
Option 1: Through Settings
- Press the 'Home' or 'Quick Settings' button on your remote
- Select 'Settings' (the gear icon)
- Scroll down and select 'Apps'
- Choose 'See all apps,' then select 'BritBox'
- Select 'Uninstall,' then confirm by pressing 'OK'
- Reinstall the BritBox app from the Google Play Store
Option 2: From the Home Screen
- Go to the Home screen on your Android TV
- Navigate to your list of apps and highlight the BritBox app
- Press and hold the 'Select' or 'OK' button on your remote for about two seconds
- Select 'Uninstall,' then confirm
- Reinstall the BritBox app from the Google Play Store
Option 3: Using the Google Play Store
- Open the Google Play Store on your Android TV
- Navigate to 'My Apps,' or search for 'BritBox'
- Select the BritBox app
- Choose 'Uninstall'
- Once the app has been removed, reinstall it from the Google Play Store