How do I uninstall the BritBox app on my Netrange device, or another device operating on the Netrange OS?

If you're troubleshooting an issue with the BritBox app, uninstalling and reinstalling it can often help resolve the problem. Depending on your TV model, you can uninstall the app using one of the methods below.

Option 1: From the Home Screen

1. Go to the Home screen or Apps menu on your TV
2. Highlight the BritBox app
3. Press and hold the 'OK' or 'Enter' button on your remote for 2–3 seconds
4. Select 'Uninstall' or 'Delete,' then confirm
5. Reinstall the BritBox app from your TV's app store

Option 2: Through the NetRange App Store

1. Press the 'Home' or 'Smart' button on your remote
2. Open the 'NetRange App Store' or 'VEWD/Foxxum App Store,' depending on your TV model
3. Go to 'My Apps' or 'Installed Apps'
4. Select the BritBox app
5. Choose 'Delete' or 'Remove,' then confirm
6. Reinstall the BritBox app from the app store

Option 3: Through TV Settings

1. Press the 'Menu' or 'Settings' button on your remote
2. Go to 'Applications,' 'Apps,' or 'App Manager'
3. Select 'See all apps,' then choose 'BritBox'
4. Select 'Uninstall,' then confirm
5. Reinstall the BritBox app from your TV's app store