How do I log into my account?

We can help!

Here are the sign-in steps for most platforms BritBox is available on:

Web

1. Click on 'Sign In' in the upper right corner
2. Enter your email address and password

Mobile & Tablet

1. Open the BritBox app and click on 'Menu' in the upper left corner
2. Click on the circular ID Icon in the upper right corner of the drop-down menu
3. Enter your email address and password

Apple TV

1. Open the BritBox app and click on 'Sign In' in the upper right corner
2. On the next screen, click on the 'Sign In' button
3. Enter your email address and password

Roku

1. Click 'Sign-In' from the BritBox app home page
2. Click 'Sign In' again
3. On the window titled: 'Use your Roku account email to sign in to BritBox' click 'Use a different email address'
4. Enter your email address and password
5. Click 'Sign-In'

Fetch

On your Fetch, open the BritBox app

1. Click the 'Sign In' button in the top right
2. Visit https://www.britbox.com/connect/fetch in a web browser on your desktop or mobile device, whatever's handy
3. Sign in to your BritBox account with your email address and password
4. Enter the unique code displayed on your TV and click 'Connect'
5. Once connected, your TV screen will refresh

Fire TV Devices

1. On your Fire TV, open the BritBox app
2. Click the 'Sign In' button in the top right (even if you're a new subscriber)
3. Visit https://www.britbox.com/connect/firetv in a web browser on your desktop or mobile device, whatever's handy
4. Sign in to your BritBox account with your email address and password
5. Enter the unique code displayed on your TV and click 'Connect'
6. Once connected, your TV screen will refresh

LG TV

1. Access the LG Content Store, search for the BritBox app, and install and open it on your LG TV. A short video on LG's Content Store is available from LG here
2. Click the 'Sign In' button in the top right
3. Visit https://www.britbox.com/connect/lg in a web browser on your desktop or mobile device
4. Sign in to your BritBox account with your email address and password
5. Enter the unique code displayed on your TV and click 'Connect'
6. Once connected, your TV screen will refresh.

Samsung TV

1. On your Samsung TV, open the BritBox app
2. Instructions on how to install a new app are available from Samsung here
3. Click the 'Sign In' button in the top right (even if you're a new subscriber)
4. Visit https://www.britbox.com/connect/samsung in a web browser on your desktop or mobile device, whatever's handy
5. Sign in to your BritBox account with your email address and password
6. Enter the unique code displayed on your TV and click 'Connect'
7. Once connected, your TV screen will refresh

Telstra TV

1. On your Telstra TV, open the BritBox app.
2. Click the 'Sign In' button in the top right, then select 'Sign In' again
3. Visit https://www.britbox.com/connect/telstra in a web browser on your desktop or mobile device, whatever's handy
4. Sign in to your BritBox account with your email address and password
5. Enter the unique code displayed on your TV and click 'Connect'
6. Once connected, your TV screen will refresh

Xfinity Flex, X1 & Xumo

1. Press the 'Xfinity' button on your Voice Remote
2. Select 'Apps'
3. Select the BritBox app by pressing 'OK' or the center of the directional pad on your Voice Remote
4. Opening one of these apps will display a banner noting that you're entering a third-party app, with more information available by pressing the Info (i) button on your Voice Remote
5. Sign in to your BritBox account with your email address and password
6. Once connected, your device or TV will refresh

Not sure what email address or password to use? Find out more.

Can't remember your password? Find out how to reset your password. 

Have more questions? Contact Us