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How do I log into my account?

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Here are the sign-in steps for most platforms BritBox is available on:

Web

  1. Open a web browser
  2. Visit https://www.britbox.com
  3. Click on 'Sign In' in the upper right corner
  4. Enter your email address and password, then click on 'Sign In'

Mobile & Tablet

  1. Open the BritBox app on your Android/iOS mobile or tablet
  2. Click on 'Sign In' in the upper right corner
  3. Enter your email address and password, then click on 'Sign In'

Android TV

  1. On your Android TV, open the BritBox app
  2. Instructions on how to install a new app are available from Google Support here
  3. Click the 'Sign In' button (even if you're a new subscriber)
  4. Select 'On the Web'
  5. Visit https://www.britbox.com/activate in a web browser on your desktop or mobile device, whatever's handy
  6. Enter the unique code displayed on your TV and click 'Connect'
  7. Sign in to your BritBox account with your email address and click 'Continue'
  8. Enter your password, then click 'Sign In'
  9. Once connected, your TV screen will refresh

Apple TV

  1. Open the BritBox app and click on 'Sign In' in the upper right corner
  2. On the next screen, click on the 'Sign In' button
  3. Enter your email address and password

Elisa Viihde Devices

  1. On your Elisa Viihde Plus or Premium Digibox, open the BritBox app
  2. Click the 'Sign In' button (even if you're a new subscriber)
  3. Select 'On the Web'
  4. Visit https://www.britbox.com/activate in a web browser on your desktop or mobile device, whatever's handy
  5. Enter the unique code displayed on your TV and click 'Connect'
  6. Sign in to your BritBox account with your email address and click 'Continue'
  7. Enter your password, then click 'Sign In'
  8. Once connected, your TV screen will refresh

Fetch

On your Fetch, there are two ways to log in. Here's how:

  1. Open the BritBox app, then click the 'Sign In' button (even if you're a new subscriber)
  2. Select 'On the Web'
  3. Visit https://www.britbox.com/activate in a web browser on your desktop or mobile device, whatever's handy
  4. Enter the unique code displayed on your TV and click 'Connect'
  5. Sign in to your BritBox account with your email address and click 'Continue'
  6. Enter your password, then click 'Sign In'
  7. Once connected, your TV screen will refresh

Or

  1. Open the BritBox app, then click the 'Sign In' button
  2. Select the 'On My TV' sign-in option
  3. Enter your email address and password, then click on 'Sign In'

Fire TV Devices

  1. On your Fire TV, open the BritBox app
  2. Click the 'Sign In' button (even if you're a new subscriber)
  3. Select 'On the Web'
  4. Visit https://www.britbox.com/activate in a web browser on your desktop or mobile device, whatever's handy
  5. Enter the unique code displayed on your TV and click 'Connect'
  6. Sign in to your BritBox account with your email address and click 'Continue'
  7. Enter your password, then click 'Sign In'
  8. Once connected, your TV screen will refresh

Foxtel 

  1. On your Foxtel Device, open the BritBox app
  2. Click the 'Sign In' button (even if you're a new subscriber)
  3. Select 'On the Web'
  4. Visit https://www.britbox.com/activate in a web browser on your desktop or mobile device, whatever's handy
  5. Enter the unique code displayed on your TV and click 'Connect'
  6. Sign in to your BritBox account with your email address and click 'Continue'
  7. Enter your password, then click 'Sign In'
  8. Once connected, your TV screen will refresh

Hisense TV

  1. On your Hisense TV, open the BritBox app
  2. Click the 'Sign In' button (even if you're a new subscriber)
  3. Select 'On the Web'
  4. Visit https://www.britbox.com/activate in a web browser on your desktop or mobile device, whatever's handy
  5. Enter the unique code displayed on your TV and click 'Connect'
  6. Sign in to your BritBox account with your email address and click 'Continue'
  7. Enter your password, then click 'Sign In'
  8. Once connected, your TV screen will refresh

Or

  1. Open the BritBox app, then click the 'Sign In' button
  2. Select the 'On My TV' sign-in option
  3. Enter your email address and password, then click on 'Sign In'

LG TV

  1. Access the LG Content Store, search for the BritBox app, and install and open it on your LG TV. A short video on LG's Content Store is available from LG here
  2. On your LG TV, open the BritBox app
  3. Click the 'Sign In' button (even if you're a new subscriber)
  4. Select 'On the Web'
  5. Visit https://www.britbox.com/activate in a web browser on your desktop or mobile device, whatever's handy
  6. Enter the unique code displayed on your TV and click 'Connect'
  7. Sign in to your BritBox account with your email address and click 'Continue'
  8. Enter your password, then click 'Sign In'
  9. Once connected, your TV screen will refresh

Netrange

On your Netrange device, there are two ways to log in. Here's how:

  1. Open the BritBox app, then click the 'Sign In' button (even if you're a new subscriber)
  2. Select 'On the Web'
  3. Visit https://www.britbox.com/activate in a web browser on your desktop or mobile device, whatever's handy
  4. Enter the unique code displayed on your TV and click 'Connect'
  5. Sign in to your BritBox account with your email address and click 'Continue'
  6. Enter your password, then click 'Sign In'
  7. Once connected, your TV screen will refresh

Or

  1. Open the BritBox app, then click the 'Sign In' button
  2. Select the 'On My TV' sign-in option
  3. Enter your email address and password, then click on 'Sign In'

Rogers

  1. On your Rogers, open the BritBox app
  2. Click the 'Sign In' button
  3. Select 'On the Web'
  4. Visit https://www.britbox.com/activate in a web browser on your desktop or mobile device, whatever's handy
  5. Enter the unique code displayed on your TV and click 'Connect'
  6. Sign in to your BritBox account with your email address and click 'Continue'
  7. Enter your password, then click 'Sign In'
  8. Once connected, your TV screen will refresh

Roku

  1. Click 'Sign-In' from the BritBox app home page
  2. Click 'Sign In' again
  3. On the window titled: 'Use your Roku account email to sign in to BritBox' click 'Use a different email address'
  4. Enter your email address and password
  5. Click 'Sign-In'

Samsung TV

  1. On your Samsung TV, open the BritBox app
  2. Instructions on how to install a new app are available from Samsung here
  3. Click the 'Sign In' button (even if you're a new subscriber)
  4. Select 'On the Web'
  5. Visit https://www.britbox.com/activate in a web browser on your desktop or mobile device, whatever's handy
  6. Enter the unique code displayed on your TV and click 'Connect'
  7. Sign in to your BritBox account with your email address and click 'Continue'
  8. Enter your password, then click 'Sign In'
  9. Once connected, your TV screen will refresh

Videotron

On your Videotron device, there are two ways to log in. Here's how:

  1. Open the BritBox app, then click the 'Sign In' button (even if you're a new subscriber)
  2. Select 'On the Web'
  3. Visit https://www.britbox.com/activate in a web browser on your desktop or mobile device, whatever's handy
  4. Enter the unique code displayed on your TV and click 'Connect'
  5. Sign in to your BritBox account with your email address and click 'Continue'
  6. Enter your password, then click 'Sign In'
  7. Once connected, your TV screen will refresh

Or

  1. Open the BritBox app, then click the 'Sign In' button
  2. Select the 'On My TV' sign-in option
  3. Enter your email address and password, then click on 'Sign In'

Vizio TV

  1. On your Vizio TV, open the BritBox app
  2. Click the 'Sign In' button
  3. Select 'On the Web'
  4. Visit https://www.britbox.com/activate in a web browser on your desktop or mobile device, whatever's handy
  5. Enter the unique code displayed on your TV and click 'Connect'
  6. Sign in to your BritBox account with your email address and click 'Continue'
  7. Enter your password, then click 'Sign In'
  8. Once connected, your TV screen will refresh

Xfinity Devices

On your Xfinity Flex, Stream Box, X1, and Xumo TV, there are two ways to log in. Here's how:

  1. Press the 'Xfinity' button on your Voice Remote
  2. Select 'Apps'
  3. Select the BritBox app by pressing 'OK' or the center of the directional pad on your Voice Remote
  4. Opening one of these apps will display a banner noting that you're entering a third-party app, with more information available by pressing the Info (i) button on your Voice Remote
  5. Sign in to your BritBox account with your email address and password
  6. Once connected, your device or TV will refresh

Or

  1. Open the BritBox app, then click 'Sign In' in the top right
  2. Select the 'On My TV' sign-in option
  3. Enter your email address
  4. Press the back button on your remote (the onscreen keyboard should disappear)
  5. Press the down arrow button on your remote to move to the 'Password' box
  6. Press the 'OK' button on your remote (the 'OK' button is in the middle of the arrow buttons)
  7. Wait for the onscreen keyboard to appear after pressing 'OK'
  8. Type in your password, then press the back button again
  9. Move down using your remote to 'Sign In' and select it

Not sure what email address or password to use? Find out more. Can't remember your password? Find out how to reset your password. 

Have more questions? Contact Us

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