If you see this message, it means you're trying to access your subscription settings on a device platform other than the one you originally signed up for.
If you subscribed and pay through one of our partner services, we’re unable to cancel your subscription for you. You’ll need to cancel directly with them by following the instructions here:
Here are examples:
- If you subscribed to BritBox through your Roku account, you’ll need to cancel by logging into your Roku account on their platform.
- If you subscribed via the Apple TV app, you’ll need to manage your subscription directly through your Apple account settings.
Have more questions? Contact Us