If you're seeing this message, it means you're trying to access your subscription settings on a different device to where you originally signed up, or that you'll need to access your subscription settings elsewhere in order to make changes.
Example 1: you first subscribed to BritBox on our Samsung TV app. You want to cancel your subscription. You'll need to log in to your account at BritBox.com.
Example 2: you're subscribed to BritBox through your Roku account. You'll need to make changes by logging in to your Roku account on their platform.