There are a few reasons why you might be asked to sign in again to your BritBox app:
- System Updates: If your TV or device has recently run a system update, it may cause apps like BritBox to log out. This is common as system updates can refresh or reset certain settings to ensure optimal performance and security
- App Updates: BritBox itself may have updated, which can sometimes require you to sign in again to ensure you're using the latest version with the newest features and improvements
- Inactivity: If it’s been a while since you last used the BritBox app, your session may have expired due to inactivity. This is a standard security measure that ensures your account is protected
- Network Issues: If your TV has lost its internet connection or experienced a power outage (e.g., being unplugged), it may result in the app requiring you to sign in again once the connection is restored
In any case, simply signing in again should restore access to your account.
If you're still having trouble, please reach out to our support team for further assistance.