Oh, you've come to the right place. We can help!
We're making some changes to our technology to improve your experience. If your iPad, iPhone, Android tablet, or mobile isn't already on the latest version of the BritBox app, simply update it to avoid interruptions to your British entertainment.
Note: Some devices support automatic updates. However, if you suspect your device doesn’t update the BritBox app automatically, you may need to do it manually.
App Version List
Check the list below for the latest app versions to ensure your device is up-to-date for seamless streaming. Please note, the list is updated regularly, but there may be a slight delay from the release date.
- Android: App Version 2.5.0 (20112)
- Android TV: App Version 127 (3.119.127)
- Chromecast: Use the same version noted above for your iOS or Android device
- Elisa Digibox (Netgem): App Version 3.89.20 -Only available in Finland
- Elisa Plus (Android TV): App Version 118 (1.93.118) -Only available in Finland
- Fetch TV: App Version 1.12.3 -Only available in Australia
- Fire TV: App Version 129 (3.119.129)
- Foxtel: App Version 3.89.28-1 -Only available in Australia
- Hisense TV: App Version 3.89.22
- iOS/Apple*: App Version 2.5.1 (400)
- LG TV: App Version 3.106.13
- Netrange: App Version 3.89.29 -Only available in the United States, Canada, and Australia
- Rogers: App Version 1.13.0 -Only available in Canada
- Roku: App Version 3.114.1 -Only available in the United States, Canada, and Australia
- Samsung TV: App Version 3.89.22 (2017 Models on App Version 3.69.383)
- tvOS: App Version 2.115.702
- Videotron: App Version 1.13.0 -Only available in Canada
- Vizio TV: App Version 1.14.0-1 -Only available in the United States and Canada
- Xfinity Flex/X1/XClass: App Version 1.12.1-3 -Only available in the United States
- Xfinity Xumo/Xumo Stream Box: App Version 1.12.1-3 -Only available in the United States
- Xumo TV: App Version 1.12.1-3 -Only available in the United States
- Website: Site Version 178
*Apple platforms: if you cannot update to the newest app version, your device may need a software update or no longer support it. Please take a look at the Apple FAQ.
Have more questions? Contact Us