There's a temporary issue where you can select an episode or movie to watch, but aren't able to play it when tapping the touchpad at the top of your AppleTV remote. If you're experiencing this issue, try pressing the play/pause button instead to start watching.
If you've tried pressing the play button and still can't play back, please contact us and let us know.
Our developers are working on a fix, and we're sorry for the inconvenience caused.
Note: this applies to the BritBox app for AppleTV only, and aren't applicable if you subscribe to BritBox & watch within the AppleTV app.