I'm getting an error message about a VPN, why can't I watch BritBox?

Good question!

Film and other content licensing agreements determine which regions' content is available for viewing. When using an anonymous proxy server or VPN, the information about your location is hidden, allowing you to browse the web anonymously.

If you're using a VPN, you'll need to deactivate it to enjoy BritBox. If you are unfamiliar with VPNs or don't know if you're on a VPN, check with your network administrator or internet service provider.

If you're not using a VPN and BritBox is available in your location, please ensure your location services are turned on if you use a mobile device. Additionally, there could be an issue with your internet service provider reporting an incorrect location. 

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